Author: Boone Ashworth

The proposed act would require companies to disclose a “reasonable” support timeframe on a product’s packaging and online where it is sold, letting users know how long they can expect a device to have access to those connected features. It would also require companies to notify customers when their devices are approaching the end of their support lifespans, and inform them of what features are going away.Finally, there’s the cybersecurity angle, which would require internet providers to remove and exchange company-provided broadband routers from consumer homes when they reach their end of life.“The cybersecurity piece really coalesces around the requirement…